RSA Privacy Policy

RSA Privacy Policy

I. General Statements

Here at RSA, we take privacy very seriously—we believe that everyone should be empowered to have complete control over their own data. To achieve that mission, we strive to present you with a completely transparent policy and follow it with predictable consistency.

In general, RSA does not collect personally identifiable information unless you choose to provide that information to us; however, we do use third parties like Google Analytics and Facebook to gather anonymous traffic data about all our website visitors. This data can’t be used to directly identify you and is collected so we can better understand and serve our users. We also never store any sensitive information on our servers thereby avoiding the compromise of any sensitive data.

When you choose to provide us with your personal information, you are giving RSA your permission to use that information for the stated purposes listed in Section 3. If you opt-out of providing this information, it might limit your use of some features and services of this website.

Any information requested by RSA will be used to provide you with product/service you have requested a website feature or service to you such as commenting, support, or providing future content better tailored to your interests. An in-depth description of RSA’s intended use of that information, how that information is collected, security measures in place to protect that information, your rights as a website user, and how to contact us to exercise aforementioned rights, is provided in the following sections.

II. What information we do and do not collect

Email addresses

Occasionally while browsing our site, we may ask you for your email address or a service may require you enter your email address. Remember that emails are not encrypted by default, so we advise against including any sensitive information such as Social Security numbers, credit card numbers, or bank account information during email communications.

Surveys

Sometimes RSA will request information from you through surveys or contests. Participation is always completely voluntary and often doesn’t require you to complete all information fields. Information requested may include contact information (i.e. name, email, shipping address), demographic information (i.e. zip code, age level, marital status), and most importantly your opinions. We highly value your feedback and treat all information provided with the utmost respect.

Third party credentials

In some cases, while interacting with our website a third-party application such as Facebook or Twitter may request information from you and your computer, often including, but not limited to, an email address, username, password, internet protocol (IP) address, and geographic location for account registration or log-in. RSA does not have access to this information nor transmits or stores any of this information on our servers; therefore, we never collect any personal data from your interactions with these site features. Your use of these third-party services and the way they handle the data you provide them on our website is governed by their individual privacy policies.

Aggregated demographics and site behavior data

Third party websites such as Google Analytics and Facebook measure certain statistics about our site visitors and the actions they take while on our website. This information consists of non-identifiable, anonymous demographic information (i.e. gender, age range, ethnicity, etc.) and site behavior variables (i.e. pages viewed, links clicked, scroll depth etc.) that is both gathered and stored by aforementioned third parties in a secure way described by each of their own individual privacy policies.

Cookies

RSA uses cookies to provide a custom, enhanced user experience on the site. A cookie is a small piece of text data that a website transfers to and stores on your computer, thereby allowing your browser to remember information about your last session on that website (i.e. your username for a more convenient log-in experience or the contents of your cart). Your computer only shares the information in our cookie with the RSA website and no other website can request its information. None of the information stored by the cookie is linked to personally identifiable data on our site.

Cookies collect and temporarily store certain information about your visit, including:

Your site username and password, if you have them
The domain and browser you access our website from
Your computer’s IP address and operating system
The date and time you access the site
The Universal Resource Locators (URLs) of the pages you visit on our website
The URL of site you came from, if you clicked a link there that brought you to our website
Information about your past browsing experiences on the site

Some of our business partners may use cookies on our site (i.e. advertisers, analytics companies). However, we have no control over the data collected and stored by these cookies as they are governed by their respective company’s privacy policy.

III. How we use the information we collect

Email address

We use provided email addresses to provide a number of services: delivering a newsletter; informing of promotions, new products or services, and updates to the privacy policy; for communication with users; and to increase the relevancy of our content distribution.

Surveys

Contact information is used to notify the winners, award prizes, and thank participants for their time. Any demographic information given is used to understand the diversity of our customer segments and their needs so that we can better satisfy our community of users. Survey feedback is exceedingly important to us and we continuously use it to provide more value, maximize convenience, and deliver personalized user experiences on our site and in our business.

Third party credentials

We use third party services such as commenting plug-ins, social media plug-ins, and websites to interact with our site visitors and to build our brand community across social media. RSA neither collects nor uses the information these services require.

Aggregated demographics and site behavior data

The anonymous demographic and site behavior data that RSA’s third-party partners collect allow RSA to develop insights about how to make our website and content more relevant for current and future users. Demographic data is used to improve our understanding of the various customer segments we serve and their specific needs so that we can provide all our users with more personalized, efficient user experiences. Site behavior information is used in a similar manner but is particularly necessary to optimize our website design for convenience and ease-of-use.

Cookies

The information from the RSA cookie is used to help us ensure our content and website design are aligned with our current and future users’ needs so that we can provide the most optimal user experience possible. The cookie gathers essential information that enables us to understand and identify the interests of our users and give users with the cookie improved site access. We partner with third party analytics companies like Facebook and Google Analytics that collect and aggregate this data for us. Usage of our cookie is not linked to any personally identifiable information on our site.

IV. Who we share the information we collect with

Billing and contact information

We use payment processing companies to bill users for goods and services. The company does not retain, share, store or use personally identifiable information for any purpose but the transaction. If such information is required, it will be via a web page that clearly states the page and its transmission of information is secure and encrypted.

Email addresses

We partner with Facebook and Google to provide and distribute content—we share collected email addresses in a secure way with these two companies to improve the accuracy and relevancy of our content distribution. These parties are only permitted to use the information we share with them for the purpose of providing these services to us.

Aggregated demographics and site behavior data

We share aggregated demographic information and site behavior data with our partners and advertisers. This is not linked to any personal information that can identify a particular person and is only used to allow us to monitor the site with advanced analytics and security.

V. Security

RSA takes the security of your personal information very seriously—it is a necessity in our mission to give you complete control of your data. We enact many modern security technologies to ensure that the information we collect, transmit, and store is protected, backed-up, and inaccessible by unauthorized persons or entities. Our security measures are regularly upgraded and tested to ensure their effectiveness.

We have the following security protocols in place to protect your data:

Internal access is controlled so only necessary personnel have access to stored information.
All aforementioned necessary personnel are trained on all security and compliance policies.
The computers/servers in which we store business information are kept in a secure environment, password-protected, and encrypted.
Servers that store visitor information are regularly backed up to protect against loss.
All information is secured through modern security technologies like secure socket layer (SSL), encryption, firewalls, and secure passwords.
Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for "https" at the beginning of the address of the Web page (the URL may also show a padlock icon or appear in green text).

This website contains links to other websites. Please be aware that although we only try and link to and associate ourselves with reputable and safe sites, we are not responsible for the content nor privacy practices of other sites. We encourage our users to be vigilant when they leave our site and to read the privacy statements of any other site that might collect personally identifiable information.

VI. User Rights

Concerning your information

It is your right at any time to contact us via email to:

ask for clarification concerning any part of our privacy policy
request a list of your personal information we have, if any
request a change or correction of your information
express any concerns about the use of your data
request a deletion of your personal data
request for us to avoid collecting any data from you in the future (opt-out)

Concerning use of cookies

If you do not wish to have cookies stored on your computer, within all browsers’ settings you can control how you deal with cookies from various sites and delete all current cookies stored on your machine. However, keep in mind that disallowing cookies may impact how this website and many others function for you.

Notification of changes

You have a right to be notified of all future changes to this privacy policy and will receive notification emails detailing any future updates. If you opt-out of all future emails from us, you forfeit your right to be notified of policy changes. Continued use of the site in either situation constitutes your agreement to and acceptance of the updated policies.

Opting out

You have a right to, at any time, opt-out of all future communications with us and/or request that we no longer collect your data via email.

Contacting Us

If you would like to exercise any of your rights or believe at any point that we are not following this privacy policy as stated, please contact us immediately via email at

support@shoprsa.com.

Rochester Sports Autographs
Mobile Message Service Terms and Conditions

The RSA mobile message service (the "Service") is operated by Rochester Sports Autographs. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, you may receive transactional messages including updates, alerts, and information or promotional messages including promotions, specials, and other marketing offers from RSA via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other RSA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to or email support@shoprsa.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.